When a place is offered at Little Birches, we ask parents/carers to pay the first month’s fee to secure their place. We are, unfortunately, unable to refund fees if a place has been offered, accepted, but not commenced.
Fees are payable calendar monthly in advance, on or before the 1st of each month (weekly fee x 52 divided by 12). We are always eager to avoid charging any late payment fees but a fee of £25 per week could be due for any late payment. In relation to the monthly fee, we have factored bank holidays and Christmas closure into the calculation. In the event that a child cannot attend a session, for example, they are unwell, unfortunately, the monthly fees are not refundable.
To try and be consistent with parents/carers, the start date cannot be delayed, or attendance days changed unless agreed. At least 4 weeks’ notice has to be given, in writing, if the number of sessions is to be reduced, changed, or if a parent/carer wishes to terminate the contract and leave Little Birches.
Again, we appreciate that unavoidable events sometimes come up but to be fair and consistent, we reserve the right to charge late fees if a parent or carer does not pick up their child before Little Birches closes. Late fees are charged at £10 per 15 minutes and this will be added to your next monthly invoice.
Little Birches charges £60 per weekday for each child. The management of Little Birches may increase the daily fee, however, we will always give parents/carers at least 2 months’ notice prior to this taking place.