Privacy Policy

Who we are

Little Birches Nursery and Preschool is a childcare
business that endeavours to provide the highest level of care for our
customers. We are big believers in doing the right thing, and this includes how
we manage your data. We would be unable to provide the exceptionally high-level
of care that we strive to without using your data. That said, we acknowledge
that your data belongs to you. We will only ever use it for the purpose of
providing a childcare service. When we use your data, we will do so with the utmost
commitment to keeping it completely confidential and the only people who will
have access to your data will be team members within Little Birches whom need
access to your data to perform their required functions. If you have any
questions on how we use your data, please drop us a message via the options
below and we will be more than happy to discuss our approach.

Our website address is: https://littlebirchesnursery.co.uk

Our headquarters are Birnam Lodge, Nursery Road,
Loughton, Essex, IG10 4EF.

Our telephone number is 020 8462 3376.

What personal data we collect and why we collect it

At Little Birches, we are steadfast in our
commitment to only collecting and storing data that is essential for us to
provide the high-level of care that is expected. Examples of some of the
personal details that we will store are email addresses, dates of births,
national insurance numbers, birth certificates, etc.

The collection of this data will primarily be used
for regulatory reasons (Ofsted), securing funding and ensuring that we can
provide the optimal level of care.

Comments

When visitors leave comments on the site, we collect the data shown in
the comments form, and also the visitor’s IP address and browser user agent
string to help spam detection.

An anonymised string created from your email address (also called a
hash) may be provided to the Gravatar service to see if you are using it. The
Gravatar service privacy policy is available here:
https://automattic.com/privacy/. After approval of your comment, your profile
picture is visible to the public in the context of your comment.

If you leave a comment, the comment and its metadata are retained
indefinitely. This is so we can recognise and approve any follow-up comments
automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal
information they provide in their user profile. All users can see, edit, or
delete their personal information at any time (except they cannot change their
username). Website administrators can also see and edit that information.

Media

If you upload images to the website, you should avoid uploading images
with embedded location data (EXIF GPS) included. Visitors to the website can
download and extract any location data from images on the website.

Contact forms

For our contact forms, we require for the individual
who is completing the form to submit their name and email address. This will be
used for the purpose of responding to the individual and the personal details
that are submitted during this process will not be used for any other reason
apart from communicating with that individual.

Cookies

If you leave a comment on our site, you may opt-in to saving your name,
email address and website in cookies. These are for your convenience so that
you do not have to fill in your details again when you leave another comment.
These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine
if your browser accepts cookies. This cookie contains no personal data and is
discarded when you close your browser.

When you log in, we will also set up several cookies to save your login
information and your screen display choices. Login cookies last for two days,
and screen options cookies last for a year. If you select “Remember Me”, your
login will persist for two weeks. If you log out of your account, the login
cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in
your browser. This cookie includes no personal data and simply indicates the
post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images,
articles, etc.). Embedded content from other websites behaves in the exact same
way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional
third-party tracking, and monitor your interaction with that embedded content,
including tracking your interaction with the embedded content if you have an
account and are logged in to that website.

Analytics

We may use some of your data that has been anonymised
and feed this into an algorithm to gain an insight into the Little Birches
service. For example, we use Google Analytics to ascertain how people react on
our website.

Who we share your data with

We will only share your data with third parties if
it’s absolutely essential to do so. For example, when applying for funding on
behalf of a parent, we may have to provide certain personal details that
pertain to the parent to adhere to the process. For example, it may be required
that we enter the parents’ national insurance number or submit the child’s
birth certificate to validate their funding allowance.

We will absolutely not share your data with third
parties for any other purpose than to provide the level of care that’s
expected.

How long we retain your data

We will retain your data for as long as we are obligated to do so by the
relevant regulator.

What rights you have over your data

If you have an account on this site, or have left comments, you can
request to receive an exported file of the personal data we hold about you,
including any data you have provided to us. You can also request that we erase
any personal data we hold about you. This does not include any data we are
obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection
service.

Our contact information

Our website address is: https://littlebirchesnursery.co.uk

Our headquarters are Birnam Lodge, Nursery Road,
Loughton, Essex, IG10 4EF.

Our telephone number is 020 8462 3376.

How we protect your data

We protect your data by minimising the amount of
people accessing it and for the people to access it who only need it for them
to fulfil their essential duties. The majority of other personal data will be
held on a cloud-based system, e.g. Google Drive, that will have a unique
password, e.g. each setting will have its own cloud-based system with its own unique
password.

All the personal data that’s held in physical
format, e.g. paper copies, will be filed securely away in a locked cabinet.

What data breach procedures we have in place

In the event of a data-breach, we will inform the Information
Commission Office as well as our regulator (Ofsted) and the customers who may
be affected.

What third parties we receive data from

We may receive personal information from third
parties that relates to the children within our care or personal information
pertaining to the parents or carers. We will treat this information in the same
manner as any personal information disclosures that are made directly to us.